SoftDesk for AI Chat

AI-Powered chat and mail support

SoftDesk is a web-based customer support platform that combines AI assistance, live chat, and email in a shared inbox. Designed for small and medium-sized teams, it helps businesses answer customers faster and manage conversations in one place.

Train your AI agent using website URLs, PDF documents, and plain text. It uses your product information to respond to customer questions around the clock, reducing repetitive work. Pause the AI whenever a conversation needs personal attention, reply yourself, and resume automated support when ready.

Add the chat widget to your website with a code snippet. Customize its colors, icons, position, and pre-chat fields to match your brand. Real-time visitor information provides context such as location, device, and pages visited.

Supported plans bring chat and email together, allowing AI to assist across both channels. A free plan offers basic AI chat support, while paid subscriptions provide higher usage allowances, additional agents, and features that vary by plan.

Built by Maxprog founder Stan Busk, SoftDesk draws on decades of software development and customer support experience. It provides a practical way for businesses to combine automated answers with direct human assistance.